RESERVATIONS: To reserve one of our cabins you may CLICK HERE or call us at 1-877-333-3335. Our local number is (615) 390-7882. If there is no answer, please leave a message and we will contact you ASAP. Minimum stay is 2-nights except 3-nights in peak season. Reservations are made on a FIRST-PAY-FIRST-SERVE basis. The easiest, and quickest way to secure your reservation is to reserve online.

DEPOSITS: A minimum deposit of 50% of your total stay will secure your reservations. You may also pay-in-full. The balance will be due 24 hours before check-in. Reservations are held for one (1) week only pending receipt of cash deposits in the form of cashier's checks and money orders. Checks must clear the bank before your reservations are secure. Cash payments should be sent to the following address:

John Barton
5320 Barton Vale Court
Nashville, TN 37211

We also accept Visa and MasterCard. Credit card payments are charged an additional $35.00 surcharge. For reservations made by credit card, 50% of your total stay is charged to your card the day the reservation is made. The remaining 50% is automatically charged to your card ten (10) days prior to your arrival. If you want to use a different credit card for the final payment, you must contact us prior to the date the balance is due.

CANCELLATIONS: Cancellations must be made within two (2) weeks of your check-in date in order to receive a refund. There may be a twenty percent (20%) cancellation fee.

REFUNDS: No refunds for any early departure including weather conditions. Chains and/or 4-wheel vehicles may be necessary during the winter season. This is one of the many joys of being in the mountains! If there happens to be a problem with any appliance, hot tub, heat/air, electric, etc. please contact us as soon as possible. We will do our best to take care of the problem, but you are responsible for your complete reservation once it has been made and confirmed.

CHECK-IN: Check-in time is 3:00 p.m. Our cabins are usually available for check-in by this time; however, during peak season, there may be a slight delay to be sure the cabin is as clean as possible. Your patience is appreciated if this is the case.

CHECK-OUT: Check-out time is 10:30 a.m. Please try to abide by this so that our cabins can be cleaned for the next guests. There will a $55.00 cleaning fee assessed at check-out.

NO SMOKING: We may have guests with allergies and/or other health complications, therefore we have a NO SMOKING policy for all of our cabins. Smoking is permitted however outside the cabins on the porches where containers are provided.

NO PETS ALLOWED: If it is determined that a pet has been in the cabin after a guest has departed, a cleaning fee of $100 will be charged to the guest.

DAMAGES: In general , most of our guests are very respectful of our cabin & property. However, there is always that one bad apple that has caused us to have to enforce the following policy: If there is a need for any extra or excessive cleaning upon your departure, you will be charged a minimum of at least $100.00 (or more) depending on the nature of the mess and/or damage.

We hope you enjoy your stay and will contact us for your next vacation!

We strive to provide the highest quality cabins and service to you and your family. We look forward to hearing from you and invite you to contact us. We aim to please!